Jephy
Explorer
11-12-2023 03:27 PM - last edited 11-12-2023 03:28 PM
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Hi,
I seem to be having an issue with one of our tablets, namely the S4. It's suddenly started stating "incorrect password" and I have to keep trying to reconnect until it eventually connects (without even changing the password).
When I check on my router, there are no errors but it shows it authenticating but not doing the WiFi handshake then disconnecting.
The router is an Asus AX110000 which is a WiFi 5 router, it uses WPA2/WPA3 authentication, 2.4Ghz using channel 13 mainly (I'm in the UK) and the 2 5Ghz bands use 64/100 respectively.
I'm starting to think the tablet doesn't support 2.4Ghz on 12/13 and 5Ghz DFS channels, does anyone have any insight on this?
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