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Tab s 10.5 not functioning

(Topic created on: 30-11-2017 03:06 PM)
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Tottenham
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After removing SD card, I tried a factory reset as the tablet kept freezing.

Tablet now freezes with message 'process system isn't responding'.   It has further advanced to occasionally get beyond initial boot up and welcome screens (Checking connections and Software update). However I can get no further before it closes down- any suggestions?

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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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Can you get to a Samsung Service Location @Tottenham

 

Theyll run a diagnostic on it. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tottenham
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I will try that. Any idea what the problem may be?

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BandOfBrothers
Samsung Members Star ★★
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It could be software or hardware issue related tbh.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tottenham
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Ok. Thanks!
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MaxAda
Apprentice
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Malicious applications, corrupted SD cards, and missing specified files are the causes of this problem. The solution is simple: Reboot Device, Free up Phone Space, Move Apps from SD Card to Internal Storage are all effective ways to solve process isn't responding.

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