27-06-2023 12:28 PM
Hi everyone.
I use Samsung Tablets Tab A7 Lite in order to implement a mobile app I developed for assisting Truck drivers in my client's company (a total of 18 tablets). However, after six months some of these tablets started presenting a misbehavior: whenever the tablet became out of energy, we couldn't charge it back. When we plug the cable, nothing happens, doesn't matter how much time we leave it plugged. To our surprise, if we left the tablet without plugging the cable for nearly a week, when we tried plugging again then it charged immediately. This behavior is repeating itself in around 7 of the 18 tablets.
I would like some assistance to understand what is going on, how to prevent it, and how to fix it faster than having to wait for a whole week in order to charge it again.
Thank you for your attention,
Denis
27-06-2023 09:15 PM