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Original topic:

Tab A charge problem since last update

(Topic created on: 06-01-2018 10:47 AM)
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lambtonwyrm
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Since the last software update in December we have had charging issue with 2 tab a tablets.

Last night I turned mine off and plugged it in to charge. This morning I checked and it said 100%. I unplugged and switched it on and the charge showed 40%.

The other tablet is doing the same. Both tablets updated in December and that is when this began.

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BandOfBrothers
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Sometimes if a Tablet is glitching then its advisable to check the port for debris and try another charging cable. 

 

If no joy then Create Back-ups and Factory Reset. 

 

If no joy then a Samsung Experience Store or Samsung Service Centre location can run a diagnostic on the devices. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

lambtonwyrm
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Thanks for the advice. Since it was 2 tablets using different cables and chargers I thought it may be something more.

I've checked for debris and I'm currently charging my tablet with another cable via my PC

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BandOfBrothers
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I understand what your saying. 

 

The steps I outlined are simply a process of elimination to help rule out what it could be to hopefully reach the end conclusion of what it is. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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