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First Poster

I got a new Samsung tablet to go with my Samsung galaxy s5 neo and when I was setting it up, all my apps transferred to the tablet from my phone. Since then, I can't  use data while I'm out whereas I used to be able to use Facebook, WhatsApp,etc while out. I'm with Vodafone and even the app for that transferred to the tablet.  I would be grateful for any help with this issue as I just can't figure out what's gone wrong.

Thank you 

2 REPLIES 2
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Superuser I
Superuser I

Is your tablet a WiFi only or WiFi and Cellular  ?

 

To clarify is it your Tab or phone at issue?

 

I was given a Samsung Tab for Xmas and all my apps etc from my Samsung Galaxy s8 downloaded onto the Tab after inputting my Samsung Account Info that uses Samsung Cloud. 

 

The apps I have on my s8 that I didn't want or need on my Tab I just deleted. 

 

My Tab is a WiFi only version and.connects to my Home Broadband WiFi ok. 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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Hi. Thank you for your reply. Yesterday I had an online chat with a Vodafone advisor, who made me put all these details into my phone but today, my partner went on  the website and he found settings and fixed my phone. I was given wrote details from the advisor.

Thank you again.

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