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Samsungnotes doesn't open any files ( pdf, pictures )

(Topic created on: 27-12-2021 12:32 PM)
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Sztredam
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I tryed using the +pdf button , however it doesn't do anything .

when i open a new note and try to add a pdf file or a picture from there, again it does nothing, not even opening the file folder.

I tried opening the file from the file folder but again nothing happenes not even an error message.

I have an S7 if that correlates to this.

 

 

 

 

 

 

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N1NJATH3ORY
Voyager
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Maybe that's the problem s note is made for the Samsung Galaxy Note smartphones have you tried to use other document editor apps ?? https://play.google.com/store/apps/details?id=com.steadfastinnovation.android.projectpapyrus
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Sztredam
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Thanks, for the recommendation, i'll look into that app, but my sister's tab is capable of opening and editing pdfs in samsungnotes, so i think mine should be able do the same.

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N1NJATH3ORY
Voyager
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What tablet does your sister own ? Spec ?
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N1NJATH3ORY
Voyager
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The Samsung Galaxy Tablet have S-Pen support your phone doesn't that's why you are facing issues!
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Sztredam
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S6 lite

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Sztredam
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Could you clear this up? I dont understand the connections. If samsungnotes has features just for s pens (meaning, its for devices that have s pens as well, not just for the ones that dont), why wouldnt it open a pdf file? 

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N1NJATH3ORY
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Here email samsung as I'm sure they will help 😆

snote.sec@samsung.com
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