Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung screenshot glitch

(Topic created on: 12-10-2023 07:52 PM)
376 Views
Sawakaze
Apprentice
Options

image



I keep taking screenshot and they keep turning out like this. It does work after about 5 tries but now my camera rolls filled with black and white images.
0 Likes
6 REPLIES 6
AndrewL
Moderator
Moderator
Options

@Sawakaze: Please can you confirm the model number and current Android version of your tablet? These details can be found in Settings > About tablet. Also, is the issue persistent, or is it only occurring when you attempt to take a screenshot in a certain app? 

In the meantime, please try restarting your tablet, as this will refresh the device and resolve any software issues that might be a contributing factor. 

0 Likes
Sawakaze
Apprentice
Options
its on every app and I've restarted by tablet lots. I'll check for my details now
0 Likes
Sawakaze
Apprentice
Options
I messaged you.
0 Likes
AndrewL
Moderator
Moderator
Options

@Sawakaze: For visibility purposes, please continue to reply on this thread, so other moderators and Community members can get involved. Just to note, you have confirmed your serial number and Android version in your private message, rather than the model number. Please confirm the model number, as this will help in the troubleshooting process.

0 Likes
Sawakaze
Apprentice
Options
ohh alright sorry.
0 Likes
Sawakaze
Apprentice
Options
Android-13Screenshot_20231012_202620_Settings.jpg
0 Likes