17-09-2024 02:43 PM
Solved! Go to Solution.
17-09-2024 03:15 PM
@Bev54: There is indeed. Please start by powering off the tablet, then press the Power and Volume Up buttons together until the Samsung logo appears on screen. Release the buttons at this stage, and you should see a Recovery Mode screen. Using the Volume Down button, scroll to Wipe Cache Partition, and hit the power button to select it. Select 'Yes', then scroll to Reboot System Now on the Recovery Menu, and tap the Power button.
Please note that you may need to connect the tablet to a home computer via USB cable in order to complete the steps above. Let me know how you get on.
17-09-2024 03:15 PM
@Bev54: There is indeed. Please start by powering off the tablet, then press the Power and Volume Up buttons together until the Samsung logo appears on screen. Release the buttons at this stage, and you should see a Recovery Mode screen. Using the Volume Down button, scroll to Wipe Cache Partition, and hit the power button to select it. Select 'Yes', then scroll to Reboot System Now on the Recovery Menu, and tap the Power button.
Please note that you may need to connect the tablet to a home computer via USB cable in order to complete the steps above. Let me know how you get on.
17-09-2024 03:18 PM