Samsung galaxy tab s9 WiFi

[Bev54]

I have a Samsung Galaxy Tab S9 Wi-Fi which I bought approximately 4 months ago and I have noticed over the last couple of months that it comes up frequently and says trying to connect because I run it off my wi-fi mobile data. Does anyone know what might cause this situation please? 

[Robin999]

Hi Bev, sorry I'm a bit confused. Can you elaborate a bit more, especially the bit about wi-fi mobile data.

[Bev54]

Sorry, I connect my Samsung galaxy tab s9 WiFi to my Samsung galaxy mobile phone Internet using mobile data and mobile hotspot but over the last few months my tablet frequently says " connecting " like its lost the connection

[Robin999]

Ensure bluetooth is off when using hot spot

[Bev54]

I don't use Bluetooth

[Robin999]

Whoops, my bad. I meant wifi...turn wifi off on both devices. Bluetooth is supposed to be on, sorry. And ensure both devices are paired and connected to each other.

[code3]

You need to turn on mobile data and hotspot in your phone and wifi should be off.

In the tab, just turn on the WiFi and connect with your phone name.

No Bluetooth required.

[code3]

You can mark my comment as resolved using the three dots if you think I have resolved your issue