29-07-2019 11:45 PM in
Samsung Galaxy Tab e SMT-560 - 8GB
I am having a problem with the battery. When the device is fully charged and then disconnected from power source and switched off when I come to turn the tablet on in for example 12 hours later the battery is on zero! I have had the battery changed and also tried a new Samsung charging cable but still the same problem.
I have removed the SD card, signed out of my google account and reset back to factory settings. But still the same problem
Any other advice would be much appreciated?
30-07-2019 03:54 AM - last edited 30-07-2019 03:56 AM
We already discuss about this and you told me your problem doesn't exist when you take out your SD card...Please, ask people to refer to your other post to know the full story :
https://eu.community.samsung.com/t5/Tablets/Samsung-Galaxy-Tab-E-SM-T5660-Battery/m-p/1191324#M1911
30-07-2019 04:05 AM in
Hello again! So it seems I was wrong battery still draining without SD card installed
30-07-2019 04:37 AM in
Hello again! So it seems I was wrong battery still draining without SD card installed
31-07-2019 04:35 PM in
Because nobody seems having a solution here, I suggest you to ask your question there, :
https://us.community.samsung.com/