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Samsung Galaxy Book 12" - When I start to write with s-pen on the windows ink app crash

Apprentice

Dear,

   I  bought this fantastic computer and I exiting to be a part of this comunity.

I am working with Samsung since 2008 and I growing up with that company products.

I have a problem with my Galaxy Book 12".

When I tap on the editable field wth my S-pen the black box appear:

 

SharedScreenshot.jpg

After I touch it with my S-Pen I am able to write few words and it crash...

This is happen without any reasonable condition and hnestly I don't know what I can do.

Someone can help me?

I bought this fantastic device to use it with S-Pen and write directly on the screan...but this trouble is getting me disappointed.

Thank you to everyone can support me.

Matteo C.

 

 

 

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