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Problem with Samsung S8+ Widevine (changes from L1 to L3) in Netflix

(Topic created on: 27-12-2022 01:01 AM)
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surya_k
Student
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After recent update (which is android 13) my Samsung S8+ showing Widevine L3 in Netflix 

I have tried Reinstalling Netflix, Cleared the Cache and storage. Restarted it. Nothing works. 

Does anyone have this issue? Or is there any solution?

#netflix #widevine 

9 REPLIES 9
Dave123456789
Navigator
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Do you mean tab S8+? Try installing and reinstalling the Netflix app. That worked on my phone when the same thing happened. It's like the app still thinks it should be on android 12
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surya_k
Student
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Yes I was talking about Tab S8+, sorry I was not clear. I have tried to reinstall the Netflix app didn't work. Still showing L3 Widevine. 

Members_DqHcOEX
Apprentice
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+1 very frustrating 

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jjaylewin
First Poster
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Did you workout a fix for this?
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Fredoosh
First Poster
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Having the same issue on my S22 Ultra. Extremely frustrating
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Members_hHD5vgY
First Poster
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Settings,  software information, Google play system update, update and restart, clear cache and data for netflix app,  check again - you'll see full HD and hdr now

That's from another thread and it helped with mine!

 

 

 

Ronak_15
First Poster
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In my settings, I don't see any "software information". I have software update and apps and etc. Can you please explain again in detail please. 

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AntS
Moderator
Moderator
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Hi @Ronak_15 , Should be in Settings > About tablet > Software information.

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Members_4thjaXu
First Poster
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Great!!! It works for me!

Really thx

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