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please help

(Topic created on: 07-07-2024 11:13 AM)
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regan waikhom
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hi. im regan and i have samsung s9 fe tablet. i want to use my tablet as my second screen but i cannot seems to turn on it. even though all my systems are connected on the same wifi. please help.Screenshot_20240707_153352_Smart View.jpg

from others tutorial i have watched, they have their device name and also types to connect.

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8 REPLIES 8
regan waikhom
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thank you for the link, but i followed all the steps but when i click on the second screen instead of this "Choose your desired connection mode: “Drawing/gaming” or “Video”. Once you have chosen the connection method, do not leave the second screen page.". I only get to see the picture i have attached.

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Robin999
Samsung Members Star ★
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Maybe the problem is with your PC. Any firewalls etc blocking it?

Also, swipe down from top of tablet screen into quick panel and ensure you tap the second screen button when trying to establish connection. (see screenshot)1720349998600_1720349998593_0.jpg
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regan waikhom
First Poster
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checked my laptop and nothing is blocked. one thing im really confused is that from all the videos i have watched- on their tablet it is showing their device name and other options which i have attached below. but mine isn't showing any of that options.screenshot youtube.png

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Robin999
Samsung Members Star ★
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That says you have a s7, but your post says you have a Tab s9 fe. Which is it?
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regan waikhom
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s7 is a screenshot i took from youtube. mine is s9 fe.

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Robin999
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Ahh, sorry. Confusing.

On your PC. Open the second screen app (available from the Microsoft store). If you get the message about needing to install the Samsung Continuity Service, then follow the on-screen prompts to get it. Once that is installed, then go back to the PC second screen app and run it. The app will start searching for your tablet (ensure bluetooth is on, on both devices), at that point, it's important to immediately go into your quick panel and tap on the second screen button. Leave the tablet on the second screen page, and do not navigate away from it! Go back to your PC and you should now see your tablet appear in the list of available devices. Just click on it and it should connect to the tablet and you can start using it as necessary.1720353170523_1720353170518_0.jpg
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AtishKamble
Apprentice
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Hi @regan waikhom ,

If you're using Windows 10, it won't work.

I had the same issue with my S9 FE. I have Windows 10 (Version 22H2).

Try to check with Windows 11 systems. It will definitely work. I did try on my friend's Windows 11 system.

Even you don't have to install that Second Screen application on windows. Just use Windows button  + K.

I hope this will help you!

 

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