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Old tablet can’t log in to galaxy store

(Topic created on: 09-02-2024 03:27 PM)
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Mm107
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I’ve reset my old tablet to factory settings to give it to my aged mother. Big mistake. I can access Google play store but it won’t let me download anything - says no connection (it has!). Also can access galaxy store but it won’t let me log in (it takes me to an empty white page with ‘close’ at the bottom. I only want to put a few games on to stimulate her brain. Please help. 

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Robin999
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Depending on which tablet you have and how old it is. You may need to download all availble updates for it before accessing galaxy store or Google Play store.
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