Old tablet can’t log in to galaxy store

[Mm107]

I’ve reset my old tablet to factory settings to give it to my aged mother. Big mistake. I can access Google play store but it won’t let me download anything - says no connection (it has!). Also can access galaxy store but it won’t let me log in (it takes me to an empty white page with ‘close’ at the bottom. I only want to put a few games on to stimulate her brain. Please help. 

[Robin999]

Depending on which tablet you have and how old it is. You may need to download all availble updates for it before accessing galaxy store or Google Play store.

[GalaxyTab3SMT113]

I have exactly the same problem with the Galaxy Store. I have an old Galaxy Tab 3 (SM T-113) tablet which I have reset to factory settings.  I can access the Galaxy Store but I can't log in to my Samsung account which means I can't update any Samsung apps on the tablet. After I have entered my email and password I also get an empty white page with ‘close’ at the bottom. Does anyone know a solution?

[NEVARLeVrai]

I have same