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My Tablet Tab S8 has just gone black on me?

(Topic created on: 24-09-2024 06:45 PM)
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Jammy97
Helping Hand
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Hi all,

My Tablet Tab S8 screen has gone black. I put it into Dex then after 2 minutes it has gone black. 
I recently updated the 6.1.1 update. 

Thank you. 
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5 REPLIES 5
Jammy97
Helping Hand
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Edit: How weird it seems to have come back on. It wouldn't respond and now it has. I won't be using Dex for now.
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Easty
Big Cheese
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Did you wipe cache partition after update ? Mine wouldn't allow quick settings access or open settings app , I couldn't get on wifi but once I wiped cache partition it worked perfectly
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
Jammy97
Helping Hand
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I think after I updated, which was yesterday, I did the system reset (where you have wipe cache and reboot system).
Today I put on Samsung Dex and the screen just went black. It wouldn't respond then a few minutes later it responded. I then did another clear system cache.
Easty
Big Cheese
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Mine froze on the Ai screen aswell , couldn't do anything
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
Jammy97
Helping Hand
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Oh did it? What device do you use? I don't think Dex is AI it turns your device into a desktop (is that AI)? I'm not sure.
Did your screen go black?
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