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Microphone levels too low on new Galaxt Tab S7+

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Microphone output is too low, particularly with Facebook Messenger. I have taken the following steps to try to resolve but am unable to improve the sound levels: 
- cleared the app cache 
- deleted the messenger app and reinstalled 
- restarted the tablet 
- tested audio levels in voice record, video recording, Skype and Zoom; levels appear to be higher in these other apps 

Tablet is brand new, bought from Amazon and arrived yesterday. 
Samsung Galaxy Tab S7+ (SM-T970) 
Android version 10 

Is there a way to manually increase microphone levels or is there a software fix?
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New Member

I have the same issue on S7 on Facebook messenger calls , any luck ?

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