I have the Galaxy Tab S4 Model Number: SM-T837RZKAUSC.
I have been trying to put videos on it (or a micro sd card) without much luck.
I have several conversion programs.
The new, updated ones, have the Samsung tablets listed.
When I click on them and convert a video the way it says to, the video won't play on the tablet.
I have tried MKV and MP4's and neither will work.
Can anyone tell me how to convert a video so it can be used on my tablet?
I would appreciate any help.
I downloaded the VLC for android and it did help alot, however, there are still some videos that won't run.
When I try to run them they say there are no minutes (on screen it would show 0 on left and (example) 1:23:12 on the right.
When you look at the vido file, it might say 977mb, but shows a zero when I try to play it.
I have even tried to reinstall the videos that won't work, but it doesn't fix the problem.
Do you have another suggestion?
What is wierd is they work fine when I irst put them on tablet.
Because I check them right after I put them on, but a few minutes later, they won't play.
The VLC triangle just goes round and round.
My tablet is brand new.
As I stated before, it plays fine on PC wth VLC (or any other player), through the USB port on my tv, or Bluray player.
But, on the tablet or cell phone, it starts playing fine and a few minutes later, it won't play.
I am confused. I just don't understand why this is happening. They played fine on my old Samsung Tab A tablet.
It doesn't always play with the built in video player either.
Do you think you can figure out why this is happening?
I really appreciate the help you have given me.
Also, I found this oddity about granting storage permission or uninstalling updates on Google+: https://blog.fonepaw.com/cant-play-videos-android.html
It is my tablet we are talking about.
One of the problems is that, when I download a video onto the tablet, sometimes it plays right at first, but after an hour or a day, it won't play, again.
What is the probelm?
I never had this kind of problem with my Galaxy Tab A, so why am Ihaving such a problem with this Galaxy Tab S4?
It's definitely a weird one. I'm assuming it's happening in Safe Mode too?
If so - and it's only a guess - but it may be some kind of DRM issue in relation to the newer firmware version for the media playback for some files. (Codecs and the like shouldn't be the problem if the files are being converted and/or using VLC; and if other media of the same file types are playing fine on the device.)
I know that both you @kookie66 and @Cassidy007 are based in North America, but if you're able, it may be worth sending an error report with log files via the Members app immediately after it happens so your local software teams can more closely analyse the issue. Or perhaps visit your nearest Samsung Support centre to see what diagnostic info they can get.