Galaxy Tab S10 FE Plus touch problems

[Mitsou]

Hello, after the last software update I've been having problems with the touchscreen on my Tab S10 FE+. I bought it 20 days ago, it has never been dropped or damaged in any way, whether from impact, dust or water. I always clean the screen with a special cloth either dry  or  with a screen cleaning fluid. I've already done all the standard procedures for this problem: safe reboot, screen touch sensitivity check, cache cleaning, I even did a factory reset. I don't use any screen protector, and the only accessories I've ever used were the ones that came in the tablet's box. In short, I have good knowledge in the field of computing, but touchscreens, especially on tablets, are not my strong point. I'm 99% sure it's a software problem, since the problem started after the last update. Any tips on how to solve the problem or safely revert to the tablet's previous update? (OBS: the S pen and the display functions perfectly) #Galaxy tab S10 FE+

[Fiona26]

You can send feedback under support in the members app. Let the developers know of the issues after the update. You can also do a diagnostics test under support, check for any faults. I would say try a wipe cache partition but you already did a factory reset. You could contact Samsung or place of purchase as the device is only 20 days. You might be able to return if the device is faulty depending where you purchased it. Should still be under warranty either way. Remember also if you have the Spen in hand, can cause conflict if you are tapping the screen with your fingers. Devices get confused if the s pen is close which can cause no response if touched.