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Original topic:

Galaxy tab 3 is stuck on start up screen.

(Topic created on: 28-05-2017 11:30 PM)
andye
Student
Options
Tablets

MY 7" Galaxy tab 3 is stuck on start up srceen after a factory reset for running slow.

I have tried to reset by using power and volume buttons but no joy.

 

Please advise.

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7 REPLIES 7
JordanH
Pathfinder
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Tablets

Hey @andye!

Could you try boot your phone into Recovery Mode? Keep pressing and holding Power Key, Volume+ and Home button at the same time until you enter the Recovery Mode. Now, just select "reboot system now" to boot your phone.

Does this return to the start up screen? 

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andye
Student
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Tablets

Hi JordanH. 

 

I have tried and tried to rest method but the tablet still stays on the start up screen.Ive even removed the battery for 24hrs then retried the reset but no look.

 

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JordanH
Pathfinder
Options
Tablets

At this stage, we'd recommend you get this checked out by an engineer, @andye

You can locate your nearest Service Centre to get this looked at by clicking here

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Sedna73
First Poster
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Tablets

Hi, i've tried holding home+power +volume up buttons but my tab  still goes back to the start screen

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Hellsbellssmile
First Poster
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Tablets

Did you ever get a solution to this. Mine is doing the exact same thing? It gets to the start screen and then gets stuck on the  black start screen with the word Samsung. I've tried everything above, factory reset but still wont work.

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andye
Student
Options
Tablets

None of the repairs worked, i gave upto it.

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FelixSaint
First Poster
Options
Tablets

Try This

 

Hold Power, Home and Volume Down

The downloading screen will appear

wait 1 minute

Hold power button until it turns off

wait 30 sec

Turn Power on