20-04-2024 09:20 PM
Very annoying problem, the tablet is brand new, hardly any apps installed and the timeout does not work. The tablet stays always on. Have searched the internet en tried a lot but nothing works!
How can I find the app that makes the screen stay on and overrules the timeout setting?
Would appreciate a solution very much!
#Galaxy Tab Active5 5G
22-04-2024 01:41 PM
26-04-2024 08:55 PM - last edited 26-04-2024 09:04 PM
I have this same problem. Seems like 'eye comfort shield' -setting causes this issue for me. Eye comfort shield off and screen timeout works again. Very annoying because my usage is mostly at evenings when eye comfort shield needed for good sleep.
Tablet is updated to latest version.
#Galaxy Tab Active5 5G
29-04-2024 11:14 AM
Thank you for sharing this "solved" an issue I had with screen timeout, is there a way to report this as a bug, seems like this setting should not affect screen timeout??
29-04-2024 02:48 PM
Yes, only 'solved' with that.
I reported the issue through the Samsung Members app. Hopefully, they'll fix it soon. In the meantime maybe use a third-party blue light filter if can find a reliable one.
13-05-2024 03:09 PM
Ok, fresh update today to One UI 6.1 seems to fix the problem. ✌️