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Facebook app not scaling properly. S8 Ultra

(Topic created on: 14-07-2022 12:54 AM)
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Sid6Niner
Apprentice
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Facebook app is completely unusable on the S8 Ultra.  Also issues with Edge popping dialogs with no way to close unless refreshing.  Assuming all is due to aspect ratio/resolution especially in portrait mode.  Please help this is becoming a $1300 paperweight. 

#GalaxyTabS8Ultra

 

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1 Solution


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Solution
Sid6Niner
Apprentice
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The issues I am/was having were in portrait mode.  The home screen would not respond to any touch/scroll.  The fix was Settings, Display, Full Screen Apps, click on facebook,  select "hide camera cutout."  Squirly.

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6 REPLIES 6
Pugs1957
Samsung Members Star ★
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You will need to contact Facebook support as it is their intellectual property. The same issue exists with other tablets. THis may help Solved: Facebook app issues - Page 3 - Samsung Community

Sid6Niner
Apprentice
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You obviously didn't read my entire issue.  There are issues with browsers as well.

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Pugs1957
Samsung Members Star ★
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I can't comment on Edge because I don't use it except on my PC. Again, this is a third party app so I would recommend reaching out to Microsoft.
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Solution
Sid6Niner
Apprentice
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The issues I am/was having were in portrait mode.  The home screen would not respond to any touch/scroll.  The fix was Settings, Display, Full Screen Apps, click on facebook,  select "hide camera cutout."  Squirly.

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Peter Muyshondt
First Poster
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I have the same problem on a Tab A8, only in Landscape, not portrait....

Seems to be a Facebook problem.

1. Another facebook account on that tablet doesn't give the problem

2. Facebook account on another Samsung tablet gives the same problem

3. Facebook account on a Lenovo tablet gives te same problem

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tyf93
First Poster
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Hello. I have the exact same problem as you on my S8 Ultra, only in Landscape, not portrait.

Another facebook account on that tablet doesn't give the problem.

May I know if you found the fix to it?

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