04-05-2025 04:31 PM - modificato 04-05-2025 04:34 PM
in data 04-05-2025 06:49 PM
Hi,
Samsung does a lot of testing before releasing new updates.
These tests concern the phone's and the tablet's software and, of course, the applications devoloped by Samsung.
As for third- party applications (such as Facebook, instagram, Whatsapp, TikTok, etc.), Samsung has no responsibility and you must contact their developers and ask them to release new updates suitable for One UI 7.0 .
in data 06-05-2025 12:21 PM
Hi Tavigwira,
welcome to the Samsung Italy Community! 🤝
I am sorry for the error you are experiencing with your Galaxy Tab.
Does the problem persist with other applications? Even when using the default application Gallery?
I confirm that what Anatolia wrote is correct.
However, considering that you have recently performed a system update, in order to be able to correct system errors it may be appropriate to perform a device reset.
I would remind you that you must back up your data first.
Please let me know.
Have a nice day!
Andrea_C1
Samsung Community Expert