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My 2021 robot vacuum

(Topic created on: 31-08-2023 07:03 PM)
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QuirkyZac
Journeyman
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I have a 2021 robot vacuum which I have named 'Rob' 
It's worked well since I purchased it apart from the occasional maintenance which is expected 
But I am experiencing problems where the robot gets stuck and navigation difficulties 
Is there a update I can do to it to help it run smoother 
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1 REPLY 1
AndrewL
Moderator
Moderator
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@QuirkyZac: If your robot vacuum is having some general navigation issues, then I recommend following the steps provided in the link below, which focusses on cleaning and maintaining the device. 

https://www.samsung.com/uk/support/home-appliances/how-to-clean-and-maintain-your-samsung-jet-bot/

In particular, take a look at 'Cleaning the sensor window' and 'Cleaning the driving wheel' as this should address the issues you're currently facing with mobility and navigation. 

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