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Galaxy Watch 5 BT 44mm

(Topic created on: 27-08-2022 11:06 AM)
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Phil-
Journeyman
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Morning has anyone had their order disappear from the Samsung shop website?

I have received a confirmation email with order number and invoice , and my order was listed on the Samsung website last night under existing orders.

Today its blank saying there are no records of any orders?

 

anyone had this issue, tried reaching out to sales  but of course, closed at the weekend

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14 REPLIES 14
hsnakh
Explorer
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I paid extra for my order to arrive 2 hours ago 😅😅
I am ok with it being delayed, JUST LET ME KNOW
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Uppie84
Explorer
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Hi, please can you send me the number for Ireland sales, the usual off shore call centre are absolutely useless. Maybe the Ireland team will be better and have more of an idea about our delayed orders.
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Phil-
Journeyman
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These are the numbers i was given for the UK and Ire sales teams

" to contact the Samsung Sales support you may call them at 0330 726 7467 UK and 0818 302 016 (Ireland) from Monday to Sunday 8am to 10pm"

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Phil-
Journeyman
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These are the numbers i was given

 

If you wish to contact the Samsung Sales support you may call them at 0330 726 7467 UK and 0818 302 016 (Ireland) from Monday to Sunday 8am to 10pm

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Phil-
Journeyman
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@Uppie84 i just contacted the irish sales support  0818 302 016 and they were very helpful , confirmed they had my order and that its due to be shipped today .

Once its shipped they confirmed ill receive tracking info...

So definitely worth giving them a call

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