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DPD require photo ID?

(Topic created on: 17-09-2022 12:15 PM)
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Matt103
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Ordered the S22 plus over a month ago. Status has finally changed to preparing to dispatch with DPD. When I click on tracking it says DPD need photo ID for delivery. (never had this with any other phone deliveries) The thing is, I have no photo ID and the app won't allow me to redirect the delivery to a family member address with the same surname and I live on my own.

 

For those that have had theirs delivered by DPD, were you asked for photo ID? Or do they just do the usual of take a photo at the doorstep with parcel in my hand then leave? Or will they accept anything else? Bit worried tbh

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14 REPLIES 14
Kerry2
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Hi am getting phone delivered today from dpd and saying photo id but not got none will they still let me have it

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BandOfBrothers
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@Kerry2 

 

Yes they'll just take a photo of the parcel shile it's sat at your doorstep.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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JAMES4578
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Hi @Kerry2  Hopefully you now have your Samsung Device  or will do shortly.  Whilst photo ID requirement is stated believe it is rarely asked for.  Someone did mention they were asked after ordering from Sky fairly recently but does not seem to be case when receiving direct from Samsung.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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littlefoxy82
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Im the same , got a tablet arriving tomorrow from Sky , and i have no Photo ID , my daughter does but she has a different Surname on her drivers license but its got my address on it . So hoping they will take that 🤞🏻
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KalEl87
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Was meant to have a s22 delivered by dpd today refused to give me delivery with out photo id, I don't possess a drivers license as not allowed to drive for medical reasons and don't have a passport this sucks
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