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Original topic:

Why cant i find to cancel my disney plus?

(Topic created on: 28-09-2023 07:19 PM)
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aerialman
Apprentice
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I was given disney plus free for a year with my flip phone and it is about to expire and says I will be charged now monthly through PayPal. I cannot find any way to cancel the free subscription anywhere in my account, please help 

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5 REPLIES 5
Fiona26
Samsung Members Star ★★
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aerialman
Apprentice
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Thanks fiona. I had already tried the third party steps and didn't get anywhere. My disney is from Samsung, when I go to Samsung members there is no link at all to disney +. And on the info u sent Samsung isn't even listed as a third party supplier which is really weird. I may have to contact Samsung directly to resolve the issue. But thankyou for taking the time to help
Fiona26
Samsung Members Star ★★
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I just recently cancelled myself. Offer of 6 months disney + with purchasing s23 ultra. Used the Boost app to subscribe. Just opened the Disney + app on my phone. Under accounts there was manage subscriptions, something along that line. Just clicked cancel and it was done.
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Joshkh
Pioneer
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You do it via the disney+ app, has nothing to do with samsung. Just log in to the disney+ website, using the details you supplied when first setting up the account.
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aerialman
Apprentice
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Thanks for your time all, really appreciated. I ended up speaking to Samsung in the end and they managed to cancel it manually for me.
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