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White Spots

(Topic created on: 12-08-2021 01:27 AM)
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usunleo
First Poster
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Do Samsung take any responsibility for helping customers to restore the picture on their Samsung 4k LED TV where the back light lenses have started falling off? Is this more of an issue in warmer countries like Malaysia?

What I notice in the media is that Samsung ignore this issue. This will in the end cause the collapse of the once reputable Samsung company.

I contacted Samsung in Malaysia, but they ignored to reply.

If this happened on my Toyota, it would have been a recall.

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ElinH
Troubleshooter
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Hi @usunleo 

Sorry for the confusion - are you based in Malaysia or the Nordics? 😊


// ElinH
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usunleo
First Poster
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Hi Elin, I'm both in Malaysia and Sweden. The Samsung LCD TV with white spots is in Malaysia. Now we are looking to purchase a 65 inch TV for Sweden. We are worried to purchase a Samsung TV. The same could happen again! Thank you, Leo Makiaho and Usun Wan Laeng

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