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Terrible customer service in Norway.

(Topic created on: 26-01-2024 03:45 PM)
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Lkaasa
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I ordered the samsung s24 ultra a week ago with flex, signed the deal with flex, and the order is registerd,  but no order comfirmation. And nothing more happens, And I have tried to get an answer from support why nothing more happens, and I either get a general answer as " it is because of the launch" or they blame it on the flex deal.. and the phone Im using right now has to be sent back within 2weeks..  anybody else had this problem and got it solved?

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12 REPLIES 12
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Lkaasa
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If you guys still having trouble, talk to @Emmi S looks like things is beeing resolved now. Thank you so much Emmi🫶

Emmi S
Community Manager
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Glad to hear it is now sorted @Lkaasa 🙌

/Emmi
Lkaasa
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Got the order confirmation atleast, not sent yet but hoping it will be smooth sailing from now on😊