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Orders delayed over 3 months again

(Topic created on: 12-12-2023 10:51 AM)
136 Views
kRK1979
First Poster
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The customer service is insanely bad. No one seems to know what is happening. Often get contradicting info from whatsapp/Live chat & phone.  I paid for a product galaxy book 3 - 2 months ago and now they are saying out of stock and might be anothee 2 months. No compensation and no apology. CS really letting down Saamsung and reason they will never be popular in Nordic region. 

1 REPLY 1
Emmi S
Community Manager
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Hi @kRK1979 

Sorry to hear that! Can you please send me a PM with your name and email? I will look further into this with my colleagues 😊

/Emmi