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Samsung Flex

(Topic created on: 24-01-2024 02:28 PM)
173 Views
Kim d
Student
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Hi... 

So i made an order 22 december last year on Samsung s23 ultra, with flex... with the phone came a free tablet and powerbank, a few days after, the tables and powerbank was delivered to my adresse,  right away my daughter began to use the tablet, on the 12 January i got a mail from Samsung that my order was cancel, the phone was out of stock, and i had to return the tablet/powerbank, even though it was in use by my daughter. Hmmm... for the last week i've been trying to buy the s24 with flex, but thats not working in Denmark right now 

2 REPLIES 2
Emmi S
Community Manager
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Hi @Kim d 

Sorry to hear that! I know some products unfortunately are sold out and that orders needs to be cancelled. However, please contact our support regarding the return of campaign products. Here is the support for Denmark:

DK: https://www.samsung.com/dk/support/

/Emmi
Kim d
Student
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Hi.. 

I did contact them, and the items is ship back, terrible service