29-05-2024 12:16 PM
Hi, i can't seem to add a card to samsung pay, actually i cant even seem to get past the address bit, it seems to think i'm in america, when i'm in Denmark, can you guys help?
Solved! Go to Solution.
29-05-2024 01:59 PM
Hi Hiyah!
Generally , this means that the unit is connected to another country/region.
In this case, we recommend that you contact the support to get further help with checking the IMEI number for the device.
Note, do not enter your IMEI number here as each IMEI number is unique to each device and is therefore considered personal data.
Link to the Danish support website:
https://www.samsung.com/dk/support/livechat/
/Madeleine
29-05-2024 01:59 PM
Hi Hiyah!
Generally , this means that the unit is connected to another country/region.
In this case, we recommend that you contact the support to get further help with checking the IMEI number for the device.
Note, do not enter your IMEI number here as each IMEI number is unique to each device and is therefore considered personal data.
Link to the Danish support website:
https://www.samsung.com/dk/support/livechat/
/Madeleine
29-05-2024 04:28 PM
Thanks!