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Samsung airbuds

(Topic created on: 07-02-2024 12:40 PM)
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Tiago1642
Apprentice
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Hi, purchased a new Samsung phone which were I get a free pair of Samsung airbuds this was 2 months ago anyone know how to go about this?
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10 REPLIES 10
Mitzzz999
Hotshot
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Did you go to the website to do your claim?
Tiago1642
Apprentice
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No will try it now thank you
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rogersdave77
Troubleshooter
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You have to claim with in 30 days of purchasing
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Daz73r
Helping Hand
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I'm still waiting for my watch
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JAMES4578
Samsung Members Star ★★
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Hi @Tiago1642  Did you purchase an S23 or S24 device?  Thinking if two months ago may have been an S23 Device, the link already posted is for the S24  Series.  S24 offer available if purchased between 31 January and 27 February.   Galaxy Buds FE offer for an S23 Device if purchased between 8 November and 25 January. https://samsungoffers.claims/winterdeals/S23trio/en-GB/qualifying 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Tiago1642
Apprentice
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Hiya it was the S23 I bought the phone on the 21st December from EE they said I will hear from them within 14 days of my purchase i called them up mid January fobbed me off again saying that I will here from them (I'm assuming they meant samsung)
Tiago1642
Apprentice
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Was not told this at all..according to EE I have to have the phone for 14 days before I hear from
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BandOfBrothers
Samsung Members Star ★★
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I'd say give ee another try @Tiago1642 

Usually promotional items can take upto 45 days'ish to arrive once a successful claim has been made. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "