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Problems

(Topic created on: a month ago)
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MadElin
Apprentice
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Sometimes when I take the phone out of my pocket I have to enter the PIN code again, just like if the phone has restarted, but I don't have to use the password to get into it afterwards. 

Then I have a problem where I can randomly get an error saying it can't find the SIM card. 
I've replaced it and it was fine for about 1-1.5 months before it started again. 
I've now changed the location of the card so we'll see if it gets better. 

I bought the phone (a Samsung Galaxy A35) at the end of May so I don't think it should be messing around this much already.
15 REPLIES 15
Androidsweden41
Navigator
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There's no way to put it loosely on the sim tray for it to happen it must be the wrong size or a damaged simcard because with the sim tray on her device it snapps into place. There's a ridge on the sim tray that prevents the simcard to loosely fit in place. 👍🏼 i have 2 a models in my workshop and when i examined the simtrays they are identical and the ridge is slightly smaller than the simcard so it locks it in place. 😉
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Androidsweden41
Navigator
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It looks like this the ridge is hard to get on camera but on the backside (in some regions) you have a place for an SD card. And the ridge there is mor petruding. And with the small latch you can lock the sim in place. 😊 please mark as solution if you're question got solved. So that other users can use the tips we provided. Have a great day and hopefully al goes well with your phone. Best regards AndroidSweden 1759900433657.jpg
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18552286R3
Voyager
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Jodå 😂 det är inte så svårt som du tror
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Androidsweden41
Navigator
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Då gör du fel. 😆😆
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18552286R3
Voyager
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Nej jag gör inte fel men jag tror hon har fibblat till det 😂
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Androidsweden41
Navigator
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Eller så är det simkortet det är fel på vilket låter mest troligt. Men rekommenderar ändå att gå via Samsung support om problemet kvarstår även efter simkorts byte
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