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Odyssey G5 C32G54TQWR latest FW update

(Topic created on: 05-02-2024 01:18 PM)
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Suryo Kamryo
Apprentice
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Could some one assist me finding firmware update for this specific model. There is no updates shown on support site. 

My current fw is

M-T5500GZA-1006.0

I'm suffering some flickering and random unresponsive jog behaviour when monitor has been on for few minutes. It works perfectly "cold".

 

Thank you!

5 REPLIES 5
Daniel-M
Moderator
Moderator
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Hi @Suryo Kamryo!

I will see if I can produce a newer version for your monitor. I'll get back to you as soon as I find it.

/Daniel
Solution
Daniel-M
Moderator
Moderator
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Here you have the latest firmware for your monitor.

/Daniel
Suryo Kamryo
Apprentice
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Thank you for the file!

Sadly my monitor won't recognize that file. I have Verbatim store n go 8gb USB 2.0 stick formated with Rufus 4.4 to non bootable drive and fat32. Monitor tries to find upgrade for minute or two and notifies it can't be found. I have extracted the file and have it on my USB sticks root.

Suryo Kamryo
Apprentice
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Bought new USB stick and repeated previous steps.  Managed to install the fw update now and monitor is showing I'm on the latest fw.

 

Thank you for your help!

Daniel-M
Moderator
Moderator
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You must not have anything else on the USB stick except the update file. You can try restarting the monitor while the USB stick is still connected to monitor and see if it finds the update then.

If this doesn't work, you can try another USB stick and see if it works better.

/Daniel