Samsung Odyssey G5 latest update

[archeaux]

Hi community,

i tried to find latest update for ls27ag550euxuf ( Samsung 27'' Odyssey G5 LS27AG55 Curved )

Can you help me please?

and where can i get latest update without asking to you later.

Thanks

[Daniel-M]

Hi @archeaux!

Here you have the latest FW for your monitor.  

You should be able to find the latest firmware by searching for your monitor's model number on our website and going to the support page.

[archeaux]

Wow, thank you very much. Very fast question, i will try and if i can do; i mark as a solution.

[archeaux]

it says update files couldn't found.

i power off monitor plug usb and try as recommended but i also doesn't work.

my firmware is 1001.4 maybe it's the last update so it doesn't update?

[Daniel-M]

Check that the USB stick you are using is formatted to FAT32 and that you only have the .bin file on the USB stick and nothing else.

Should it still not work, I recommend that you contact our customer support for further assistance.

[archeaux]

i did as you said all but still update files couldn't found.

how can i contact to customer support?

[Daniel-M]

To reach Samsung Support in your country, you need to go to www.samsung.com and then go to the bottom of the page and click on contact us. Here you will find different ways to contact them.

[archeaux]

The solution answer came from support in my country, there is no update at my country yet that's why i can't do that. Thank you