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Internet does not always work on Galaxy A 33.

(Topic created on: 13-08-2023 12:15 PM)
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Ananas33
Student
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No mobile data, no Wifi. Sometimes it helps if I turn on airplane mode for a while.

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Daniel-M
Helping Hand
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Hi!

Then we can recommend that you try resetting the network settings. Which you do via settings > General management > Reset network settings > Restart the phone. See if it works better after this.

If the problem still persists, we recommend that you check that you have the latest update. Which you can check in settings > Software update > Update now.

We hope this helps you.

/Daniel

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Solution
Daniel-M
Helping Hand
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Hi!

Then we can recommend that you try resetting the network settings. Which you do via settings > General management > Reset network settings > Restart the phone. See if it works better after this.

If the problem still persists, we recommend that you check that you have the latest update. Which you can check in settings > Software update > Update now.

We hope this helps you.

/Daniel
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Ananas33
Student
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Hey, thanks! I reset the network settings on Monday. It started working immediately and has been working for two days already. I also installed the software updates after that because I haven't done that before.

Ananas33