The people who post here don't anticipate that their answer will be accepted as a solution. We are all endeavoring to assist others by offering a solution to their issue. Some individuals who contribute to this forum are quite well-documented and also offer a solution from a situation that has worked for them. The individuals who contribute to this forum are not employed or work for Samsung. Their primary focus is their personal lives, whether it is work or study.
My advice is keep trying but this is not a job, rewards come in time and in an unexpected manner, the best reward is that you helped someone to understand an issue or solve a problem with their device.
