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Free earbuds

(Topic created on: 19-02-2024 09:36 PM)
265 Views
Lucky37
First Poster
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Hi I purchased my phone on 14th Jan & submitted a claim for the earbuds & £100 using my college email address. I havd tried to check the claim but no pass code is being sent to my email so I am unable to find any information. Please can you help? Thankyou
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3 REPLIES 3
Piper123
Maestro
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Hey there

Have you checked your junk mail box?
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Aklima
Big Cheese
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Hi,
It can take up to 45 days before you get ur buds. Their is no code.
JordanS
Moderator
Moderator
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You should receive a claim validation email within 7 days of submitting. Once validated, as @Aklima said, it will take up to 45 days for your Buds to arrive.  If you didn't receive your claim validation email within 7 days of submitting, we recommend contacting our Promotion team using their Get in touch button, located under Help and Support, on the claim page here.