Hi!
We are sorry that you are experiencing problems with the latest update.
We will definitely try to help you further with this, but since you seem to be experiencing problems with more than one function and we would need more information from you to be able to proceed, we recommend that you call our technical support so that we can try to help you further via RM - remote control of the device.
In this way, we can see if there are any error codes, run diagnostics and help in additional ways, for example. reset etc.
We can then also follow you through the functions with which you experience problems.
Contact information for our technical support can be found via the link below, click on the link for the country you are in.
Sweden: https://www.samsung.com/se/support/contact/#contactinfo
Norway: https://www.samsung.com/no/support/contact/#contactinfo
Finland: https://www.samsung.com/fi/support/contact/#contactinfo
Denmark: https://www.samsung.com/dk/support/contact/#contactinfo
We hope it works out for the best for you!
/Madeleine
