20-02-2023 01:09 PM in
Samsung Lounge22-02-2023 12:56 PM in
Samsung Lounge22-02-2023 01:05 PM in
Samsung Lounge23-02-2023 05:31 PM in
Samsung LoungeHi!
We are sorry that you are experiencing problems with your Galaxy S22 Ultra!
These types of problems should not be experienced while using your device.
These types of problems can occur if one is experiencing problems with a sensor in the device, even third-party apps can affect this for devices. etc.
In these cases, we recommend that you contact our support to get help via an RM - remote control.
In this way, we can read whether the device itself emits an error code, as well as run diagnostics of the device to see if there is any type of perceived problem.
Via an RM, we can also help with reviewing settings, resetting functions and the device itself, etc.
Contact information for our technical support can be found via the link below, click on the link for the country you are in.
Sweden: https://www.samsung.com/se/support/contact/#contactinfo
Norway: https://www.samsung.com/no/support/contact/#contactinfo
Finland: https://www.samsung.com/fi/support/contact/#contactinfo
Denmark: https://www.samsung.com/dk/support/contact/#contactinfo
We hope it works out for the best for you!
/ Madeleine