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03-05-2024 02:43 PM
Hello, i have a samsung QE55Q7FAMTXXC. This tv uses a one connect box, to connect all the inputs to the tv. I dont have that box, so when i turn the tv on, im stuck with the image to connect the one connect. I have seen some people enter the service menu, and activate the "hotel"/"Hospitality" mode. This mode allows you to use the tv without the one connect, basically for wifi streaming. The thing is i cannot open this menu. I have tried every combination to enter this mode, that i saw on the internet, that i know work in some other samsung models.
Here are some combinations that i have tried:
Keep TV on then press: Mute + 1 + 1 + 9 + Enter.
Power Off TV then press: Info + Settings + Mute + Power
Power Off TV then press: Mute + 1 + 1 + 9 + Power
Power Off TV then press: Mute + 1 + 8 + 2 + Power
The fouth combination does something, as when the tv turns on, when a press any button on the remote the tv crashes and then reboots.
I have also tried using an app for your phone tha emulates an samsung factory service remote. But trying to press the combination (INFO+FACTORY), does not open the service menu, it just starts flashing some colors.
Does anybody know how to open the service menu in this model?
Thanks in advance.