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Galaxy Z Fold | Z Flip

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LilSwifty
First Poster

‎02-04-2024 08:52 PM

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Can anyone help? 

This morning when I opened my Samsung Galaxy Z Fold 4, it has black screen on the inside screen (the outer screen is still working).

Whilst turning it on and off, I have had a message that the UI app is not working. I dont know if this is connected.

I've followed various options suggested online: Cleared cache's; Restart using the power and volume button; I can't get to the UI app reboot from the instructions I've found. ANY SUGGESTIONS PLEASE?????

As an aside, and I dont know if this is connected, I cant get the screen flat when I open it anymore. I suspect sand has got into the central spine.

Thank-you to anyone who answers 🙏

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