Hello everyone,

I have a possibly stupid question:

I recently bought the Series 5 WW11BGA046AEEU ecobubble™ and SpaceMax™ Washing Machine, 11kg 1400rpm.

This is a front loading (and I think no auto dose) washing machine.

The specs mention that I should use a High Efficiency (HE) detergent. I had a quick look at my local supermarkets (I am in Ireland), none of the available products of any brand have the HE logo or make a reference to HE compatibility.

I talked to Samsung customer care. They confirmed the HE need but couldn't recommend any particular brands.

I contacted Unilever/Persil. They said that they don't produce specific HE detergents - but based on the need for low-sud, they recommended use powder instead of liquid.

I have also contacted P&G/Ariel and wait for their feedback - they claim that all their detergents are OK for use in HE front loading machines, but trying to double check.

Would anyone have a recommendation/suggestion on this? Just try to ensure that I won't break the washing machine 🙂

Thank you in advance for any feedback.

Aris