19-03-2024 05:55 PM
I use my PhoneLink for work. I have two laptops, and neither is connecting to my phone through Bluetooth. I have troubleshooted both computers; they connect to other Bluetooth devices, just not my phone. My phone, headphones, etc., are still connected to my car.
I removed the phone and computer from both Bluetooth connections and started a new one. Both computers recognize the phone, ask if I want to pair the phone to the computer(s), and give me a code. I click pair, the computer then states "unknown device connected." Then, I get the same error message on both laptops: " Unknown Device, connection failed."
So it's connecting with the computers via Bluetooth, but then failing. It was working fine last night.
I'm completely baffled by this. If this was just one laptop having this issue, it would tell me there was some kind of update error going on, but one is old and the other is new, they both stopped connecting this morning and there were no Windows 11 updates last night.
Thanks in advance!