Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile Apps & Services

Looking for solutions to your Samsung Mobile Apps & Services? We're here to help! Post your question here and learn from our experts.

cancel
Showing results for 
Search instead for 
Did you mean: 

Who Me Too'd this topic

Members_Bnivtsq
First Poster
Options

I have a Z Fold 3 that was provided as a refurbished replacement for my previous broken Z Fold 3.

When I restored by backup, all of my folders didn't restore, so I have had to go through and re-create folders and move all the relevant apps into their respective folders.

This has worked perfectly on the internal screen, however there is one specific folder that when I have created the folder and added apps to it, when I lock my phone and unlock and go back to the app screen, the folder is no longer there and the apps that were in the folder are now separate on the app screen

I have tried restarting, turning off the home / app screen and back on again and turning on and off the mirror home and internal screen options and it still happens

Any ideas?

0 Likes
Who Me Too'd this topic