Just received my Samsung Wireless Charger Pad Duo, and when I attempt to charge my S24 Ultra, it charges for a few seconds or sometimes minutes, then disconnects and begins charging again. This cycle repeats several times. I tried leaving my phone on the charger for about 50 minutes, but when I came back, it was only charged about 5-7%, even though it was supposed to take 50 minutes for a full charge. Has anyone else experienced this issue, and does anyone know how to fix it?