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Galaxy S23 Series

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Who Me Too'd this topic

John27K
Apprentice
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Hi,

First time I have used Samsung wallet on my S23 which is fitted with a genuine Samsung Smart View case.  

No problems in registering my credit card and using quick access.  When I authorise payment, the phone and the shop's card reader don't seem to be able to contact each other.  The phone shows that it is trying to make payment with the countdown timer working and slight vibration but the transaction never goes through.  This has happened a couple of times now.  I've never had  a transaction go through.

Is anyone aware of a setting on the phone that may be blocking the payment or could it be the case, which is a genuine Samsung case (supplied direct from Samsung).  

I should add that NFC was switched off as I assumed MST would carry out the communication. I've now seen on the web that Samsung has withdrawn MST over recent years so I assume that means NFC needs to be switched on?  I will check this next time I need to pay for anything, but if anyone has any information on this, again I'd be grateful.

Very grateful for any assistance.

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