Hello everyone.

I'm commenting on the "disorder" that Samsung is causing me to suffer. Last Thursday, I decide to reboot my device, Samsung A22 4g, something I do once a week to "speed up" the device a bit, and this is when the WORST happens. My samsung does NOT accept/recognize my own PIN (100% sure it is the correct one), at first I thought I was setting it wrong, after three errors, I start to worry.... After 3 wrong errors, I start trying other "possible PINs" but none were correct ACCORDING to the device.

Today I try again and it asks me to wait 24 HOURS before I can try a PIN.

I want to clarify that I can NOT lose the data that is on the phone, otherwise I would have already restored and recovered my device.

I have read all over the internet and it has happened to many users. Some have solved it by going into Safe Mode and it accepted (fortunately) the PIN.

What is Samsung's solution to this? I can't just reset the phone, I have a lot of data that I can't lose.

I look forward to hearing from anyone who has been able to fix this. This is really keeping me awake at night! a real headache!