Hi

My Samsung TV has recently stopped responding the the Amazon Alexa App resulting in the Smart remote now being effectively useless.

When pressing the voice button, I just get a message "loading Amazon Alexa" and then nothing. When selecting the APP I get the Alexa screen but nothing else.

Ive reset the TV and reinstalled the app, checked for updates on both app and TV with no effect. My TV is also connected to the SMART THINGS app as well just in case anyone asks

Does anyone have any ideas ?

Ive changed to Google Assistant and that seems to work fine from the remote, so is there an issue with th Alexa App ?