Hello,

For the past couple of days my smart TV is just a glorified monitor. I can't open the Smart Hub or any installed app. I can't even cast (Airplay) to the TV anymore. Every time I try, I get a message saying:

I have tried soft resetting, hard resetting, resetting network settings, resetting Smart Hub, nothing works. Tried different DNS servers, the issue persists.

Internet app works on the TV, I can browse any web page without any issues.

After resetting the Smart Hub, the TV can't even download the T&C.

I have also reset to factory settings and the failure on step 2 is intermittent - sometimes works, sometimes not. Now it fails on step 5.

Is this a known issue? I am currently running version 1401.

Thank you.

MN : UE49RU7302K
PD : 10/23/2019
SN : 0EJ63HEM902096N
FW : T-MSLDEUC-1401.0
FC : SWU-OU_T-MSLDEUC_1401_220729
MI : T-MSLDEUC
LS : EU
DI : CPCKJITT75XIW
MA : D49DC028A8DB
SC : 10201_AA8AC15_IE10IG9_AA62AC54AD13.5AE13.6BA42CA154DA278IB39IC0